Shipping policy

Shipping

At Silk Road Runners, we're passionate about bringing some of China's most innovative running shoes to runners across the UK. To keep prices competitive and offer the latest models, all orders are shipped directly from our trusted fulfilment partners in China.

Order Processing

• Orders are typically processed within 1–2 business days.

• Once your order has been dispatched, you'll receive a confirmation email containing your tracking details.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

Estimated delivery times are:

Please note that these are estimated delivery times and may occasionally vary due to customs clearance, courier delays, adverse weather, or peak shopping periods.

Order Tracking

Every order includes fully tracked shipping, allowing you to monitor your parcel from dispatch through to delivery.

If you have any questions about your order, our customer support team is always happy to help.

Customs & Import Charges

UK customers will not be charged any additional customs duties or import fees upon delivery.